The Covid pandemic has caused significant disruption to the hotel industry. With massive quarantines and restrictions on the size of gatherings, hotels began voluntarily closing and subsequently were ordered by a rising number of state and local governments to either close or restrict operations. State and local governments have passed a number of health and safety ordinances applicable to hotels.

Complying with these regulations, which are constantly changing, is daunting. The FENIX audit provides both peace of mind to your customers and can limit your exposure to liability from customers and employees, and from non-compliance with governmental regulations.

Our comprehensive audit will provide you with an extensive assessment of your facility and its compliance with sanitation and health codes and regulations. Not only can we determine whether you are following all the necessary guidelines and requirements, but we may also be able to detect unsafe hazards that will need to be addressed.

Health department inspections don’t follow your schedule, and a less than stellar grade can have a significantly detrimental impact on the success of your business, especially as the result of increased attention on health and sanitation resulting from the Covid pandemic. You need to know that your operations will pass at any point of the workday, whether it is a busy peak time or a slow period. Our third-party inspections allow you to monitor whether your personnel are properly applying your health and safety standards properly and consistently. Our third-party inspections are undertaken by certified inspectors who understand the health inspection process extensively and know what local health inspectors will likely be examining.

We will review your inspection results, identify areas of concern, and most importantly and provide recommendations for corrective actions.

The FENIX Process

Overall Scores, with Hierarchical Comparisons

Aggregate Sectional Scoring

Drill Down Reporting

Global Performance Heat Mapped Reporting

Outlier Reporting

Overall areas of Improvement

Magic Quadrant

Overall Key Question Analysis

Drill-Down Stack Ranking

Aggregate Audit Reporting

Additional Services

First-Party Audits

Mitigate Risk by conducting site audits using your own staff or contractors by shift, daypart, or weekly basis with our technology. This tool serves to compliment our audits, or can be used as a stand alone product to keep track of health and sanitization protocol by municipality or global company standards.

Kaizen Action Plans

Based on the Kaizen method, our action planning tool provides businesses with the necessary tools to create a workflow of organized events focused on improving health, safety, and sanitation standards that are revealed by using our FENIX third-party audits and first-party audit programs.